Nicole is widely regarded as Australia’s foremost Clinical Documentation Specialist. Co-founder of CDIA (Clinical Documentation Improvement Australia), Nicole shares her wealth of knowledge with the industry to support patient safety through clinical documentation improvement. Nicole is responsible for the implementation of the first CDI program in the Australian private hospital industry, which has received significant acclaim and awards.
Clinical documentation improvement (CDI) is about having effective clinical discussions that change behaviours – it is NOT about telling doctors what..